Branch Manager

Confidential Company

  • London
  • Not Disclosed

Description

We are seeking a dynamic and customer-focused Branch Manager to lead our retail banking branch. The Branch Manager will oversee day-to-day operations, ensure excellent customer service, manage staff, and drive sales growth. This role requires leadership skills, a strong understanding of banking products, and the ability to manage both people and processes effectively.

Job Responsibilities

  • Supervise and lead branch staff, ensuring high performance and a focus on customer service.
  • Manage daily operations, including cash management, compliance, and service quality.
  • Drive sales initiatives by promoting bank products and services to customers.
  • Ensure adherence to banking policies, regulations, and security protocols.
  • Handle escalated customer issues and ensure customer satisfaction.
  • Education

    Bachelor’s degree in Business Administration, Finance, or a related field.